Webinars
What does it take to measure trust in health care?
Wednesday, March 12, 2025 | 3-4PM ET
In a time of widespread mistrust, debates over public health, skepticism toward institutions, and increasing disparities in care, it is imperative for the health care system to find tangible ways to measure and build trust with clinicians, the public, and communities. But how do we define trust, and what exactly should we be measuring?
During this conversation, we’ll explore existing trust measures and discuss actionable recommendations for researchers and clinicians looking to assess and build trust with patients and communities.
Moderator:
- Jessica Perlo, MPH
Executive Vice President, ABIM Foundation
Speakers:
- Lauren A. Taylor, MDiv, MPH, PhD
Assistant Professor, NYU Langone School of Medicine - Jodyn E. Platt, MPH, PhD
Associate Professor of Learning Health Sciences, University of Michigan
- Building trust through community partnerships
- Intentionally building trust through system changes
- Addressing the loss of trust in safety culture
- Building trust after causing harm
- Building trust with the LGBTQ+ community
- Achieving quality and safety in health care starts with trust
- Building Institutional Trust
- The intersection between firearms and health care
- How to build trust at your organization