Webinars
Rebuilding Trustworthiness in Health Care
Tuesday, April 30, 2024 | 3-4pm ET
Trust at multiple levels – between patients and clinicians, between those within a system that must collaborate to create high-quality care, and between communities and their health care institutions and systems – is essential for optimal functioning of the health care system. But, over the past 50+ years, this trust has measurably declined.
In response, the ABIM Foundation partnered with the Institute for Healthcare Improvement (IHI) to lead an initiative aimed at understanding and enhancing trust within health care systems. In 2022, this partnership embarked on a journey to develop a theory of change and intervention strategies to bolster trust, and in 2023, six health care systems from across the US piloted these strategies, focusing on acknowledging historical harms, addressing current trust gaps, and implementing systemic improvements.
During this conversation, participants will hear about the drivers of trust and learn from two of these pioneering organizations about their experiences, successes, challenges, and future plans in their journey to build trust.
Jessica Perlo, MPH, Executive Vice President, ABIM Foundation
Leslie Pelton, MPA, Vice PresidentVice President, Institute for Healthcare Improvement
Surabhi Bhatt, MS, Health Equity Lead, Oak Street Health
Crystal Matthews, RN, MPA, Director, Dreyfus Health Policy and Research Center
Untangling the Historical Threads of Medical Debt
Wednesday, May 8, 2024 | 3-4pm ET
While more than 90% of the US population is covered by some form of health insurance, medical debt remains a persistent problem. For families with limited wealth, even a small unexpected medical expense can quickly become financially overwhelming. The evolution of medical debt into a multibillion-dollar industry raises critical questions: When and why did this transformation occur, and how has it impacted the once sacred clinician-patient relationship?
This conversation will transcend the immediate financial strain that medical debt imposes on families, delving into historical perspectives, examining aggressive debt collection tactics, and exploring medical debt’s impact on the erosion of trust within the healthcare system.
Previous Webinars
- Conversation Series: Distributed, decentralized and digitally-enabled care
- Public Agenda is building trust with patients
- Conversation Series: COVID-19’s impact on trust
- Introducing the Building Trust Initiative
- Vaccine hesitancy impacts on state and local vaccine planning
- Enhancing Influenza and COVID19 caccine uptake