2019 Trust Practice Challenge
The Building Trust initiative builds on the Foundation’s open call in 2019 to health care stakeholders to share trust-building practices.
In May 2019, the ABIM Foundation announced the winners of the inaugural Trust Practice Challenge, an initiative to identify and promote existing practices that have helped build or rebuild trust in various aspects of the health care system, with the goal of creating a compendium of replicable and scalable measures.
THE WINNING ORGANIZATIONS AND THEIR PROJECTS INCLUDED:
2019 Trust Practice Winner (6)
- Trust in transparency and public reporting
Wisconsin Collaborative for Healthcare Quality
Wisconsin Collaborative for Healthcare Quality is a voluntary consortium formed by nine health system leaders, in partnership with the business community, who believed data collection, transparency, and collaboration had the power to transform practice and improve the quality of patient care.
- UnityPoint Health Prairie Parkway LGBTQ Clinic
Unity Point Clinic’s Prairie Parkway LGBTQ Clinic provides primary care, vaccinations, cancer screening, contraceptive management, STI testing and treatment, pre-exposure prophylaxis (PrEP), hormone therapy, post-surgical care following gender affirming procedures, and on-site lab testing and radiology.
- Relational Leadership Institute
Oregon Health & Science University
The Relational Leadership Institute at Oregon Health and Science University is a three-month leadership learning collaborative that emphasizes emotional intelligence, strength-based engagement with others, and cultivation of trust and psychological safety on teams.
- The Leader Index
The Leader Index at Mayo Clinic evaluates five key leader behaviors based on a 12-question staff-wide survey.
- Voice of Duke Health Listening Booth and Podcast
Duke University School of Medicine
Duke University School of Medicine invites Duke Health providers, staff, students, trainees, patients and visitors to have one-on-one conversations about what is meaningful in their lives, work and relationships through facilitated discussion in a listening booth through its “Voices of Duke Health” initiative.
- Graphic Medicine to Empower Patients & Promote Trust in Clinician Electronic Health Records Use
A comic strip encouraged patients to speak with their clinicians about their electronic medical records.