Category: Webinars

Building trusting relationships by using the right language

Posted January 18, 2022

Philip Alberti, PhD, Founding Director of the Association of American Medical Colleges (AAMC) Center for Health Justice, and Pamela Browner White, Chief Diversity, Equity and Inclusion Officer and Senior Vice President of Communications at ABIM and the ABIM Foundation, discussed the AAMC’s new Center for Health Justice, which was created in 2021 to address health inequities and improve community health across the US.

Philip also offers insight into the newly developed health equity communication guide, which was published jointly by the AAMC Center for Health Justice and the American Medical Association to support clinicians’ conversations with patients. The comprehensive guide promotes a deeper understanding of equity-focused, first-person language and why it matters. Philip and Pamela discussed why this language is so important in building trusting relationships and its impact in delivering equitable care for all.

Clips

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Learning Network Webinar Series: Providing support following a patient harm event

Posted December 15, 2021

Thomas H. Gallagher, M.D., general internist, Associate Chair for Patient Care Quality, Safety, and Value, and Professor at the University of Washington, and Carole Hemmelgarn, MS, MS, Senior Director of Education for the MedStar Institute for Quality & Safety, and Senior Director for the Executive Master’s program for Clinical Quality, Safety & Leadership at Georgetown University discussed how UW Medicine’s Communication and Resolution Program (CRP) seeks to provide support for patients, families, and involved clinicians following a patient harm event by promoting empathic, transparent, and ongoing communication about what happened and what patients and families most need in its wake.

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Conversation Series: Trauma and healing in the wake of the COVID-19 pandemic

Posted November 09, 2021

Kathleen Noonan, CEO of the Camden Coalition of Healthcare Providers, and Daniel Wolfson, MHSA, executive vice president and COO of the ABIM Foundation, discuss trust and its relationship to trauma and healing in the context of the COVID-19 pandemic.

Learning Network Webinar Series: Developing strategies to make care more affordable

Posted September 30, 2021

Dr. Reshma Gupta and September Wallingford from Costs of Care shared information about the Patient Affordability Framework. This framework helps health systems and care teams develop strategies to make care more affordable for patients and avoid financial harm. Renee Firato, a patient affiliated with Family Reach, a nonprofit organization that provides financial support for families facing cancer, was our patient reactor.

Dr. Reshma Gupta, MD, MSHPM is a practicing internist, the Chief of Population Health and Accountable Care at University of California Davis Health in Sacramento, CA, and part of the Population Health Leadership Team for strategy across all UC Health campuses.

Dr. Gupta’s work focuses on innovation in policy and care redesign to improve the delivery of high-quality, affordable, equitable healthcare for patients and healthcare systems.

September Wallingford, RN, MSN is the Operations Director for Costs of Care. She oversees Costs of Care’s vast portfolio of programs dedicated to improving the value and affordability of healthcare and has led multiple grants and subcontracts from various organizations, as well as developed partnerships with leading healthcare organizations such as The Leapfrog Group, Institute for Healthcare Improvement (IHI), and the ABIM Foundation. Ms. Wallingford is a practicing medical/surgical oncology nurse at a large academic medical center in Boston, Massachusetts and brings significant interprofessional insights to the Costs of Care team.

Renee Firato,  Young Adult Leukemia survivor,  current Adult Breast Cancer patient, Single supermom to 8 year old Ava.  Preschool Teacher, Writer, Artist, Warrior, Advocate, Passionate about making the cancer experience better for all patients.

Conversation Series: Distributed, decentralized and digitally-enabled care

Posted September 29, 2021

Shantanu Nundy, MD, MBA, chief medical officer of Accolade, and Richard J. Baron, MD, president and CEO of the American Board of Internal Medicine and the ABIM Foundation, discuss distributed, decentralized and digitally-enabled care after COVID-19.

Read Shantanu Nundy’s blog post: How COVID-19 may be the catalyst we need to accelerate trust in medicine

Public Agenda is building trust with patients

Posted June 21, 2021

During July’s Building Trust webinar Public Agenda shared how they crowdsourced ideas to build trust with patients and what they learned from the exercise.

Patients play a vital role in building trust in health care. Public Agenda and the Patient Advocate Foundation also facilitated a series of discussions with patient and consumer advocacy organizations for Building Trust, which yielded five principles patients and consumers believe will build trust and improve the health care system.

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Conversation Series: COVID-19’s impact on trust

Posted June 15, 2021

Dhruv Khullar, MD, MPP, Weill Cornell Medical College, joined Richard Baron, MD, president and CEO of the American Board of Internal Medicine and the ABIM Foundation, for our June 15 Building Trust Conversation Series to discuss COVID’s impact on trust in health care.

Introducing the Building Trust Initiative

Posted May 21, 2021

Poll shows gaps in public’s trust in health care systems and clinicians—and how COVID affected how physicians gauge trust

The ABIM Foundation officially kicked off Building Trust, a dynamic initiative to improve health care by fueling conversation, research and promising practices that help increase trust between patients, physicians and other stakeholders on May 21, 2021.

New polling data from NORC at the University of Chicago provide a look at the current state of trust in health care in the United States. Declining trust affects nearly every facet of society, and health care is no exception. To improve relationships between heath care stakeholders and bolster clinical outcomes, leaders from all parts of the health care system are coming together to consider how to elevate trust and improve care.

Speakers included:
Panel discussion:
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Vaccine hesitancy impacts on state and local vaccine planning

Posted April 23, 2021

Daniel Wolfson, Executive Vice President, COO, American Board of Internal Medicine Foundation had a conversation on how vaccine hesitancy and deliberation impacts state and local vaccine planning with Lisa Letourneau, Maine DHHS. 

During Part 1 of our April 2021 Learning Network Webinar, Dr. Sandra Quinn from Maryland Center for Health Equity, University of Maryland started our by sharing experiences that she believes might help in enhancing influenza and COVID19 vaccine uptake. WATCH >

Enhancing Influenza and COVID19 caccine uptake

Posted April 23, 2021

Dr. Sandra Quinn from Maryland Center for Health Equity, University of Maryland started our April 2021 Learning Network Webinar by sharing experiences that she believes might help in enhancing influenza and COVID19 vaccine uptake.

During part 2 Daniel Wolfson, Executive Vice President, COO, American Board of Internal Medicine Foundation had a conversation on how vaccine hesitancy and deliberation impacts state and local vaccine planning with Lisa Letourneau, Maine DHHS. WATCH >

In this video Dr.Quinn addresses: