Building Trust | Focusing on Trust to Improve Health Care

Focusing on trust to improve health care

Building Trust is a multi-faceted effort to increase conversation, thought leadership, research and best practices to elevate trust as an essential organizing principle for improving health care.

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Intentionally building trust through system changes

October 25, 2022 | 4:00pm ET

In spring 2020, The Johns Hopkins Hospital’s medical intensive care unit (MICU) and Chaplain Elizabeth Tracey quickly realized that her colleagues were having a difficult time connecting with patients, and patients with their care providers, and devised a way for MICU clinicians to learn more about their patients in order to better treat them – through short audio interviews with family members.

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