Achieving quality and safety in health care starts with trust
For over 20 years, The Leapfrog Group has analyzed health care data on quality and safety so people can make better health care decisions for themselves and their families. But quality and safety cannot be assured without first building trust.
Leah Binder, President and CEO of The Leapfrog Group, and Richard J. Baron, MD, MACP, president and CEO of the American Board of Internal Medicine and ABIM Foundation, discussed how loss of trust can put patient safety in jeopardy, why transparency – both when things go right and wrong – is critical to building trust, and how lessons learned from the Building Trust initiative can lead to measurable improvements in quality.
Previous Webinars:
- Trust Starts with Hello: Simplifying Health Conversations
- Health Misinformation – Mechanisms, Impacts, and Countermeasures
- Closing the Gaps: Trust, Equity, and Mentorship in Medicine
- Cultivating Trustworthiness in Health Care: Lessons from Dr. Richard Baron
- Untangling the Historical Threads of Medical Debt
- Rebuilding Trustworthiness in Health Care
- Building Trust Through Meaningful Community Engagement
- Navigating trust, safety, and excellence in patient care
- Eliminating medical debt to build trust
- Rebuilding a foundation of trust
- Building trust for healthier lives
- Building organizational trust in health care