Learning Network Webinar Series: Providing support following a patient harm event
Thomas H. Gallagher, M.D., general internist, Associate Chair for Patient Care Quality, Safety, and Value, and Professor at the University of Washington, and Carole Hemmelgarn, MS, MS, Senior Director of Education for the MedStar Institute for Quality & Safety, and Senior Director for the Executive Master’s program for Clinical Quality, Safety & Leadership at Georgetown University discussed how UW Medicine’s Communication and Resolution Program (CRP) seeks to provide support for patients, families, and involved clinicians following a patient harm event by promoting empathic, transparent, and ongoing communication about what happened and what patients and families most need in its wake.
- Conversation Series: Achieving quality and safety in health care starts with trust
- Building Institutional Trust
- Conversation Series: The intersection between firearms and health care
- Learning Network Webinar Series: How to build trust at your organization
- Conversation Series: Building trusting relationships by using the right language
- Learning Network Webinar Series: Providing support following a patient harm event
- Conversation Series: Trauma and healing in the wake of the COVID-19 pandemic
- Learning Network Webinar Series: Developing strategies to make care more affordable
- Conversation Series: Distributed, decentralized and digitally-enabled care
- Public Agenda is building trust with patients
- Conversation Series: COVID-19’s impact on trust
- Introducing the Building Trust Initiative
