Learning Network Webinar Series: Providing support following a patient harm event
Thomas H. Gallagher, M.D., general internist, Associate Chair for Patient Care Quality, Safety, and Value, and Professor at the University of Washington, and Carole Hemmelgarn, MS, MS, Senior Director of Education for the MedStar Institute for Quality & Safety, and Senior Director for the Executive Master’s program for Clinical Quality, Safety & Leadership at Georgetown University discussed how UW Medicine’s Communication and Resolution Program (CRP) seeks to provide support for patients, families, and involved clinicians following a patient harm event by promoting empathic, transparent, and ongoing communication about what happened and what patients and families most need in its wake.
- Trust Starts with Hello: Simplifying Health Conversations
- Health Misinformation – Mechanisms, Impacts, and Countermeasures
- Closing the Gaps: Trust, Equity, and Mentorship in Medicine
- Cultivating Trustworthiness in Health Care: Lessons from Dr. Richard Baron
- Untangling the Historical Threads of Medical Debt
- Rebuilding Trustworthiness in Health Care
- Building Trust Through Meaningful Community Engagement
- Navigating trust, safety, and excellence in patient care
- Eliminating medical debt to build trust
- Rebuilding a foundation of trust
- Building trust for healthier lives
- Building organizational trust in health care
